Welcome to Jolly Roger. These Terms & Conditions apply to your use of our website and any purchases made through our online store.

By browsing our website, creating an account, placing an order, or using any part of our online store, you agree to these Terms & Conditions. Please read them carefully before using the website.

1. About Jolly Roger

Jolly Roger is an online fishing store offering fishing equipment, essentials, and accessories to customers in South Africa.

Our goal is to provide a smooth, reliable, and premium online shopping experience for anglers who want quality gear delivered straight to their door.

2. Contact Details

For any questions, support requests, or order-related enquiries, you can contact us using the details below:

Email: info@jollyrogerfishing.co.za
Phone: +27 82 041 8194

3. Use of Our Website

You agree to use this website for lawful purposes only. You may not use the website in any way that may damage the website, interfere with its functionality, compromise security, or affect other users.

You may not copy, reproduce, distribute, or misuse any content, product images, branding, written copy, graphics, or website materials without written permission from Jolly Roger.

4. Product Information

We do our best to ensure that all product descriptions, images, prices, availability, and details on the website are accurate and up to date.

However, product colours, sizing, packaging, and appearance may differ slightly from what is displayed on screen due to photography, lighting, supplier changes, or device display settings.

Jolly Roger reserves the right to update, change, remove, or correct product information at any time without prior notice.

5. Pricing

All prices displayed on the website are shown in South African Rand (ZAR).

We reserve the right to change product prices, promotions, and delivery fees at any time. Price changes will not affect orders that have already been successfully placed and confirmed.

If a pricing error appears on the website, we reserve the right to correct the error and cancel or amend the affected order where necessary.

6. Orders

When you place an order through our website, you agree that all information provided is accurate and complete.

After placing an order, you may receive an order confirmation by email. This confirmation does not guarantee acceptance of the order if there is an issue with stock availability, payment, pricing, delivery details, or suspected fraudulent activity.

Jolly Roger reserves the right to accept, reject, cancel, or limit any order at our discretion.

7. Payments

Payments are processed securely through the available payment gateway on our website.

By placing an order, you confirm that you are authorised to use the payment method provided and that all payment details are correct.

Orders will only be processed once payment has been successfully received.

8. Shipping & Delivery

Jolly Roger delivers orders through courier services.

Estimated delivery time is 3–5 business days after purchase, unless otherwise stated. Delivery times may vary depending on the customer’s location, courier delays, stock availability, public holidays, or circumstances outside of our control.

Jolly Roger offers free shipping on orders over R750. Orders below this amount may be subject to a delivery fee, which will be displayed during checkout.

Customers are responsible for providing the correct delivery address and contact details. Jolly Roger will not be held responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.

9. Returns & Exchanges

We want customers to be satisfied with their purchase. If you receive an incorrect, damaged, or defective product, please contact us as soon as possible at:

info@jollyrogerfishing.co.za

Please include your order number, contact details, a description of the issue, and clear photos where applicable.

Products must be returned unused, in their original packaging, and in a resalable condition unless the product is defective or damaged on arrival.

Jolly Roger reserves the right to inspect returned items before approving a refund, replacement, or exchange.

10. Non-Returnable Items

Certain items may not be eligible for return if they have been used, damaged by the customer, altered, opened where hygiene or safety is relevant, or returned without original packaging.

Sale items, clearance items, or specially ordered products may also be excluded from returns unless defective.

11. Refunds

Approved refunds will be processed using the original payment method where possible.

Refund processing times may vary depending on the payment provider or bank. Delivery fees may not be refundable unless the return is due to an error by Jolly Roger or a defective product.

12. Stock Availability

All products are subject to availability.

If a product becomes unavailable after an order has been placed, we may contact you to offer a replacement, place the item on backorder, or issue a refund for the unavailable item.

13. Promotions & Discounts

From time to time, Jolly Roger may offer promotions, discounts, coupon codes, or special offers.

Promotions may be subject to specific terms, expiry dates, stock availability, and usage limits. Jolly Roger reserves the right to amend, cancel, or withdraw promotions at any time.

14. Website Content & Intellectual Property

All website content, including text, images, graphics, design elements, product layouts, logos, branding, and digital materials, belongs to Jolly Roger or is used with permission.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without written approval.

15. Customer Accounts

If account registration is available on our website, you are responsible for keeping your login details secure.

You agree to provide accurate account information and to update your details where necessary. Jolly Roger will not be responsible for unauthorised access caused by a customer failing to protect their account details.

16. Limitation of Liability

Jolly Roger will not be held liable for any indirect, incidental, or consequential loss arising from the use of our website, products, delivery services, or third-party payment providers.

While we aim to keep the website secure and available, we do not guarantee that the website will always operate without interruption, errors, delays, or technical issues.

17. Third-Party Services

Our website may use third-party services such as payment gateways, courier companies, analytics tools, or embedded website features.

Jolly Roger is not responsible for the actions, policies, errors, delays, or service interruptions of third-party providers.

18. Privacy & Personal Information

When you place an order or contact us through the website, we may collect personal information such as your name, email address, phone number, delivery address, and order details.

This information is used to process orders, arrange delivery, provide customer support, and improve our service.

Personal information should be handled in line with applicable South African privacy requirements, including POPIA. A separate Privacy Policy should be added to the website to explain how customer information is collected, used, stored, and protected.

19. Changes to These Terms

Jolly Roger may update these Terms & Conditions from time to time.

Any updates will be posted on this page with a revised “Last updated” date. Continued use of the website after changes are published means you accept the updated Terms & Conditions.

20. Governing Law

These Terms & Conditions are governed by the laws of the Republic of South Africa.

Any disputes relating to the use of this website, online purchases, or these Terms & Conditions will be handled in accordance with South African law.

21. Contact Us

For questions about these Terms & Conditions, please contact us:

Jolly Roger
Email: info@jollyrogerfishing.co.za